Changes to appointment system during on-going Coronavirus situation

Due to the ongoing situation with Coronavirus, we are taking measures in line with guidance shared by NHS England and Public Health authorities to minimise risks associated with the virus.

In order to protect our patients and staff and we are asking our patients support with this.

We are currently operating a telephone consultation and video consultation appointment system. If following a phone/video consultation it is deemed that the patient needs to be seen face-to-face, they will be asked to come to the surgery.

We are taking patients temperatures at the front door and if normal they will be seen by a GP. If a patients temperature is high, they will be seen in an isolation room.

Patients are also being asked to stay in their cars until their allocated appointment time instead of sitting in the waiting room to help minimise the risk.

We also ask that all patients post their repeat prescription requests in the outside box and arrange for pick up from a nominated pharmacy, not reception.

Thank you for your on-going support during this time.