eConsult

In February 2024, we “soft launched” our e-Consult system. This system allows patients to contact the surgery in a new way, ask questions, submit information or seek appointments through a high quality, convenient, safe and reliable online platform available on the practice website. Whilst at present, many patients are still making appointments by telephoning the practice, we have been having adding to this capacity by having the ability for patients to complete the online consultation templates on our practice website.

We have a dedicated daily triage team of Doctors and other members of the team then looking at these and are endeavouring to respond as soon as possible, with the end of the next working day as the absolute deadline. The early data has been extremely promising.

For more information about how to use the platform, please see our FAQ’s and guides here

Men’s Health Week – Fathers Day

This week is Men’s Health Week

Men’s Health Week always begins on the Monday before Father’s Day and ends on Father’s Day itself.  During 2022, it will run from Monday 13th until Sunday 19th June.

The overall aims of the week are to:

  1. Engage males in their own healthcare
  2. Heighten awareness of preventable health problems for males of all ages.
  3. Support men and boys to engage in healthier lifestyle choices / activities.
  4. Encourage the early detection and treatment of health difficulties in males.

As it tries to respond to under-diagnosis during the pandemic, the NHS is moving into a particularly difficult period. To meet the challenge, we need, more than ever, a gender-aware approach. A women’s health strategy is rightly promised by government. But what about men?

We found this DIY MOT on your health here –> DIY Man MOT | Men’s Health Forum (menshealthforum.org.uk)

Find out more information by visiting https://www.menshealthforum.org.uk/mhw

Book with us

We have been very busy on the phones recently. To help you find the right person to talk to or see, our receptionists will ask you a few questions and then suggest the best person to speak to whether it be a nurse, physiotherapist, pharmacist or a doctor.

A new way of communicating with the practice is now live too. We use a tool called eConsult for any non-urgent queries which can be responded to within 48 hours. You can use the tool to ask questions, submit information or seek appointments through a high quality, convenient, safe and reliable online platform available on the practice website. Whilst at present, many patients are still making appointments by telephoning the practice, we have been having adding to this capacity by having the ability for patients to complete the online consultation templates on our practice website.

Please be patient with our receptionists, as the workload has increased a huge amount in the last couple of years and the time that our staff have has remained the same. We hope you understand.

Please do not attend the surgery without an appointment. Our receptionists at the front desk do not book appointments. We have a dedicated line for this by ringing 01782 590040.

Remember, if it is an emergency, call 999 or 112.